Effective Date: July 30, 2025

1. Introduction

 

Charter Arms ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website [Insert Your Website URL Here] (our "Site"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Site and in electronic communications between you and this Site.

 

2. Children Under the Age of 21

 

Our Site is not intended for individuals under 21 years of age. We do not knowingly collect personal information from individuals under 21. If you are under 21, do not use or provide any information on this Site. If we learn we have collected or received personal information from an individual under 21 without verification of parental consent, we will delete that information.

 

3. Information We Collect and How We Collect It

 

We collect several types of information from and about users of our Site, including:

A. Information You Provide to Us:

• Contact Information: Information by which you may be personally identified, such as name, postal address, email address, or telephone number, when you fill out forms on our Site (e.g., a "Contact Us" form, warranty registration, or dealer application).

• Correspondence: Records and copies of your correspondence (including email addresses) if you contact us.

B. Information We Collect Through Automatic Data Collection Technologies:

• As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, Browse actions, and patterns. This includes details of your visits to our Site, such as traffic data, location data, and a record of the pages you have visited, as well as information about your computer and internet connection, including your IP address, operating system, and browser type. The technologies we use for this automatic data collection may include cookies.

 

4. How We Use Your Information

 

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Site and its contents to you.

• To respond to your inquiries and provide you with information or services that you request from us.

• To process warranty registrations.

• To fulfill any other purpose for which you provide it.

• To improve our website by analyzing user interaction.

• To comply with applicable laws and regulations.

 

5. Disclosure of Your Information

 

We do not sell, rent, or trade your personal information to third parties. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our service providers, contractors, and other third parties we use to support our business (e.g., website hosting, analytics providers). These parties are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Charter Arms' assets.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To fulfill the purpose for which you provide it. For example, if you ask us to help locate a dealer, we may share your request with an authorized distributor or dealer.

 

6. Data Security

 

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.

 

7. Your Data Protection Rights

 

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:

• Access, update, or delete the information we have on you.

• Request correction of any information you believe is inaccurate.

• Object to our processing of your personal information.

• Request that we restrict the processing of your personal information.

• Request the transfer of your personal information.

To exercise any of these rights, please contact us using the information below.

 

8. Changes to Our Privacy Policy

 

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated. The date the privacy policy was last revised is identified at the top of the page.

 

9. Contact Information

 

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at:

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To ask questions or comment about these Terms and Conditions, please contact us at:

Charter Arms 18 Brewster Lane, Shelton, Connecticut 06484

 

Customer Service:  csupport@charterfirearms.com